1
Open Zoom in Chrome
Open the Zoom meeting through the browser and stay on the page where the error happens. Click the Site Controls icon located directly to the left of app.zoom.us in Chrome's address bar.
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Fixes / Downloads / Communities
1132 FIX FOR
BROWSER / WEB CLIENT
If Zoom's browser or web client is giving you the 1132 error, clear Zoom's stored cookies and on-device site data. This forces the browser to create a fresh Zoom session instead of continuing to use old or corrupted local data.
This guide is for the Zoom Web Client using
Google Chrome.
Clearing this data may sign you out of Zoom
and reset browser-specific Zoom preferences.
It does NOT uninstall Zoom and it does NOT
delete your Zoom account.
2
Open Cookies and Site Data
Chrome will open the permissions panel for app.zoom.us. Click Cookies and site data.
3
Manage On-Device Site Data
Click Manage on-device site data. Chrome will now display the Zoom websites that currently have data stored on your computer.
4
Delete the Zoom Data
A window called On-device site data will appear. Use the trash-can icon next to the Zoom entries to delete their stored data. Make sure app.zoom.us is removed. For the cleanest reset, remove the other Zoom-related entries shown there as well.
5
Click Done
After removing the Zoom entries, click Done. Return to the Zoom tab.
6
Reload the Zoom Page
Chrome may display the message: "Reload this page to apply your updated settings on this site" . Click Reload. If the banner does not appear, manually refresh the Zoom page.
7
Join the Meeting Again
Rejoin the meeting through the Zoom Web Client. Chrome may ask for camera or microphone permissions again. Allow the permissions you normally use and continue joining the meeting.
What did we just do?
- Cleared Zoom cookies and stored browser data.
- Removed old Zoom web-client session data.
- Forced Zoom to create a fresh browser session.
- Reset browser-specific Zoom information that may be causing the 1132 error.
- Did NOT uninstall Zoom.
- Did NOT delete your Zoom account.